Privacy Policy

1. Introduction

CMODA Solutions Private Limited ("CMODA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered brand intelligence platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our Service, we may collect:

• Name, email address, and contact information
• Company name and business details
• Login credentials (passwords are encrypted and never stored in plain text)
• Payment and billing information (processed securely through third-party payment processors)

2.2 Social Media Data

When you connect your Facebook or Instagram account through our Service, we access:

• Your public profile information (name, profile picture)
• List of Facebook Pages you manage
• Page access tokens (for publishing content on your behalf)
• Instagram Business Account details linked to your Facebook Pages

We only access social media data with your explicit permission through the OAuth authorization flow. You can revoke access at any time.

2.3 Content Data

• Images, text, and creative content you upload to or generate through our Service
• AI-generated content, captions, and brand materials
• Scheduling preferences and posting history

2.4 Usage Data

• Browser type, device information, and IP address
• Pages visited, features used, and time spent on the Service
• Error logs and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered brand intelligence services
• Generate AI content, images, and marketing materials based on your inputs
• Publish and schedule posts to your connected social media accounts
• Manage your account and provide customer support
• Send service-related notifications and updates
• Analyze usage patterns to improve our platform
• Ensure the security and integrity of our Service

4. AI and Data Processing

Our Service uses third-party AI providers (such as Google Gemini) to process images and generate content. When you use AI features:

• Your uploaded images and text prompts are sent to AI service providers for processing
• AI-generated content is stored on our servers for your access
• We do not use your content to train AI models
• AI processing is subject to the respective AI provider's terms and privacy policies

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate our platform (hosting, AI processing, analytics)
• Social Media Platforms: Facebook and Instagram, only to publish content you have authorized
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted storage of passwords and sensitive credentials
• Secure HTTPS connections for all data transmission
• Access controls and authentication for admin functions
• Regular security reviews of our infrastructure

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. You may request deletion of your account and associated data by contacting us. Some data may be retained as required by law or for legitimate business purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Restrict or object to certain processing activities
• Withdraw consent for social media access at any time
• Export your data in a portable format

To exercise any of these rights, please contact us at the address below.

9. Cookies

Our Service uses session cookies to maintain your login state and provide a seamless experience. We do not use third-party tracking cookies for advertising purposes. The Facebook SDK may set cookies when you connect your Facebook account.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

11. Children's Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CMODA Solutions Private Limited
Email: privacy@cmodasolutions.com
Website: cmodasolutions.com